hot spot technology
The most exciting order management system for super busy restaurants is here. Maximum customer convenience & minimum staff headaches!
Queue Manager
Optimizes work and order flows for customers, servers and kitchen staff
Virtual Lines
Virtual line lengths and place-in-line indicators with time estimates
Changing Menus
Set a different menu for each day or week for specialty stores, food trucks
Group Ordering
Paying hosts share an order link with members to place requests
Multiple Alerts
Real time alerts, multiple statuses, SMS messages, emails, mobile app
Chat UI
Super friendly, high performance chat technology designed for mobile
About "Hot Spots"
If customers regularly face long waiting lines (online or off-line) when placing orders with you, congratulations, your restaurant is considered to be a “hot spot”.
While it is a good thing for your business, long waiting lines almost always result in customer frustrations, loss of business, and employee stress.
Hot Spot technology helps restaurants manage work flow, set proper expectations, create a better customer experience and minimize staff stress and turnover.
Features
- Supply-driven queue (or line) management includes adjustable queue sizes, multiple statuses, online payment
- Virtual line length and place-in-line real time indicator
- Multiple kitchen views - tickets, customers, all-day
- AI-based time estimates
- Real-time notifications via SMS and emails
- Integrated with own tablet POS or Square POS
- Changing daily and weekly menus
- Group ordering capability with paying hosts
- Super friendly and high performance Chat UI
Experience in the Thousands
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Restaurants using iNeons technology
